Frequently Asked Questions
Everything you need to know about our premium tech and repair services.
Are the replacement parts used for repairs genuine?
We use high-quality, OEM-grade parts for all repairs to ensure your device functions exactly like new. Each component undergoes rigorous testing before installation.
How long does a standard screen repair take?
Most screen and battery replacements are completed within 30 to 60 minutes. You can book an appointment online or walk into any of our locations for express service.
Do you offer a warranty on your products and repairs?
Yes, we provide a comprehensive 12-month warranty on most repairs and electronic accessories, covering any defects in parts or workmanship.
What is your return policy for online orders?
You can return unused and unopened electronics within 14 days of delivery. Please ensure the original packaging and receipt are included for a full refund.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Clearpay.
Can I track the status of my repair online?
Absolutely. Once your device is checked in, you will receive a unique tracking code that allows you to monitor the repair progress in real-time through our website.