Returns & Exchanges
At iSmash, we stand behind the quality of our electronics and repairs with a straightforward returns process. If you are not completely satisfied with your purchase, you can return your item within 30 days for a full refund or exchange.
Initiate Your Return
Visit our online returns portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack your device in its original packaging, ensuring all included accessories, manuals, and protective materials are enclosed.
Ship to iSmash
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location for secure transit to our facility.
Inspection and Refund
Once our technicians verify the condition of the returned item, your refund or exchange will be processed within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing